How long does it take to receive an order?

Your order is delivered between 15 and 40 days if you are located outside Cameroon and between 01 and 05 days if you are in Cameroon depending on the time of your purchase and your city.

Our average delivery times are then 02 to 20 days (7 days a week). In any case, if you do not receive your item within 30 days then we will refund you in full and you can keep the item when you receive it.

Where do we deliver and what are the delivery costs?

We deliver anywhere in Canada, the United States, France, Belgium and Africa and delivery costs vary depending on your city.

Where are you from ?

Our company is based in Greater Montreal, Quebec with several representatives in Africa, France, Canada and others.

We ensure the delivery of our products ourselves; hence the very short delivery times.

Who delivers my item?

Your items are delivered by our delivery service.

What are the delivery times?

Delivery hours are 8 a.m. to 5 p.m.

What if no one is home?

Once your order is finalized, we will contact you to schedule your pick-up.

I made a mistake, what should I do?

Don't worry, if your order hasn't shipped yet, contact us immediately and we'll be happy to update your information.

Is your site secure?

This site is 100% secure. And to tell the truth, we could even say that it is 300%.

Here's why: First, the site you are visiting is on an HTTPS server (the little green padlock on the left side of the URL of this page is there to remind you).

Most sites only secure their "basket" and everything related to the payment of orders. On this site, ALL PAGES are secure and cannot be hacked or targeted by malware.

Finally, concerning the payment, we use visa cards and Paypal which are the references in terms of security of transactions on the Internet.

What are the payment methods?

Currently, you can pay by credit card, via Paypal, cash payment, interac transfer, payment via Orange money and Mtn Money on our site.

What happens if I am not satisfied with my product?

We offer a 100% "satisfied or refunded" guarantee! If, for any reason, the product does not meet your expectations, you can send it back to us within 14 days of receipt and we will refund you the full price of the item as soon as it reaches us. .

However, all returned products must be in perfect condition and the return costs must be paid by you.

Proof of postage should then be emailed to us as proof of delivery.

Still questions?

If you still have any questions, you can contact us by email at infochrisihairbeauty@gmail.com.

Your Satisfaction is 100% Guaranteed!